Optimizing Logistics Software with Unmeshed

Background

A leading logistics enterprise operating across North America with businesses ranging from freight brokers to carriers to customer handling through a digital freight platform. As global supply chains evolve and real time observability becomes a competitive necessity, the enterprise set out to modernize its operation to deliver faster and more transparent logistics experiences.

Dilemma

With freight volumes surging and new partner systems being added, the enterprise’s logistics stack had grown and becoming fragmented, forcing developers to stitch brittle scripts which hold systems together. Despite their best effort, substantial number of human hours are deployed to handle manual coordination between tools.

“Every day, our teams were switching between systems for pricing, tracking, billing, and communication. It wasn’t about lack of technology, rather it was about lack of connection,” explained technical team.

Solution

“Then we found Unmeshed. It provides orchestration and workflow automation in a low-code environment and still able to code complex logic and custom integrations, we could do everything we wanted in one unified platform,” said the technical team.

“Once we onboarded with Unmeshed, we were able to create logistics workflows and identified more use cases across other teams or processes. Once the workflow process is fully built in the orchestration platform, those modules can be plugged in anywhere within our workflow.”

The core business on any logistics company relies heavily on speed and efficiency, prompting the team to adopt CI/CD approach powered by Unmeshed. Unmeshed introduces a version-controlled orchestration environment to build durable APIs that run at scale. Unit test and integration test are part of the orchestration components ensuring rapid iteration and reliability across their supply chain operations.

“Unmeshed helped us design an end-to-end orchestration lifecycle,” said the team member overseeing implementation. “The workflows cover key logistics processes such as freight quoting, billing, invoice reconciliation, delivery exception handling and more. Recently, we’ve begun integrating AI-driven decision logic into workflow, to automatically flag anomalies, predict delivery delays and optimize route selections in real time. These reusable and intelligent workflows now serve as foundational building blocks to accelerate future integrations and significantly reduce engineering overhead across the organization.”

Impact

The results were transformative.

According to a study published in the International Journal for Multidisciplinary Research (IJFMR) by Pankaj Singhal (2024), enterprises implementing robust orchestration workflows experience a 47% reduction in service integration failures, leading to greater reliability and fewer disruptions across connected systems.

They also report a 35% improvement in resource utilization, as automation eliminates redundant tasks and allows teams to focus on higher-value engineering work. Furthermore, orchestration enables 62% faster deployment cycles without increasing infrastructure complexity. Together, these gains demonstrate how intelligent orchestration with Unmeshed can transform logistics operations into scalable and resilient workflow.

By leveraging Unmeshed orchestration, the logistics enterprise achieved similar operational gains. Unmeshed reduce integration friction to improve efficiency across carrier and shipment workflows, deliver real-time visibility across the logistics chain.

Next Step

Schedule a Consultation with Unmeshed to streamline your TMS, CRM and carrier systems into resilient automation layer that drives scale and ensure compliance, together with real-time intelligence across your supply chain.

Happy Orchestrating.