What happens if both the primary and backup vendor fail?

The workflow surfaces the failure clearly instead of silently swallowing it, so your team knows to look rather than finding out from a downstream error.

Can I set different retry counts for different vendors?

Yes, backoff and retry settings are configured per integration, not forced to one global value.

Does failover change the response format?

No, the wrapper normalizes the response shape so the calling service does not need to handle the primary and backup vendors differently.

How is this different from retry logic built into an SDK?

Most SDK-level retries only cover the retry step. This wraps the full sequence, retries, timeouts, and failover to a backup vendor, as one workflow instead of three separate pieces of code.

API Retry and Failover

Your payment processor goes down for ninety seconds. Your checkout should not go down with it.

Unmeshed wraps any third-party API call with automatic retries, timeouts, and a backup vendor if the first one keeps failing. No more hand-rolled retry logic scattered across every service that happens to call an external vendor.

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Configurable backoffAutomatic failoverFree tier available

Trusted by teams at leading organisations

What Changes

The vendor API will fail eventually. The question is whether your system already knew that.

Before

Retry logic gets copied and pasted into every service that calls an external vendor

A brief outage on a payment processor or ID verification service takes down whatever depended on it

Nobody agrees on how long to wait before retrying, so every team invents its own number

A vendor that is slow, not down, still ties up a request until it times out on its own

After

One wrapper handles retries, timeouts, and failover for every outbound call

A failing vendor automatically fails over to a backup; the caller never sees the outage

Backoff timing is configured once and applied consistently everywhere

Timeouts are explicit and enforced; a slow vendor does not get to hold a request hostage

Call

Wrap the Vendor Request, Not the Whole Service

The call to the vendor goes through the wrapper instead of straight out from your service. This is what makes retries, timeouts, and failover reusable instead of rebuilt every time a new integration gets added.

RULE
Wrap the outbound call to the vendor API
RULE
Apply a timeout so a slow response cannot hold the request indefinitely
RULE
No change needed in the calling service beyond pointing at the wrapper

Call Path

Calling Service

points at the wrapper

Wrapper

timeout applied

Vendor API

outbound call

Retry Path

Wrapped Call

retry count and timing set once

Attempt 1

first call

Retry 1

after backoff

Retry 2

after longer backoff

Response Returned

Retry

Back Off Instead of Hammering a Struggling Vendor

A failed call does not retry immediately. Backoff spacing gives a struggling vendor room to recover instead of getting hit with the same request three times in one second.

RULE
Retry failed calls with increasing backoff between attempts
RULE
Retry count and timing are configured once, not decided per service
RULE
A successful retry returns as if nothing went wrong

Failover

When the Primary Vendor Will Not Recover in Time

If retries on the primary vendor are exhausted, the call routes to a backup vendor automatically. The calling service never has to know a failover happened; it just gets a response.

RULE
Exhaust retries on the primary vendor before failing over
RULE
Route to the backup vendor with the same request shape
RULE
The caller sees a response either way, not an outage

Failover Path

Wrapper

same request shape

Primary Vendor

retrying

Backup Vendor

automatic failover

Response to Caller

not an outage

Attempt History

Attempt 1

Primary vendor

Retry 1

Primary vendor

Retry 2

Primary vendor

Failover

Backup vendor

Report

Every Attempt Logged, Every Failover Visible

Whether the call succeeded on the first try, the third retry, or the backup vendor, the full attempt history is logged. Nobody has to reconstruct what happened from scattered service logs.

RULE
Log every attempt, including which vendor and which retry number
RULE
A failover event is visible, not silent
RULE
One place to see exactly what a request went through

What This Template Is Built to Do

A flaky vendor should not mean a flaky product. Retries, timeouts, and failover happen the same way for every outbound call, not reinvented per service.

Configurable backoff

Set once, applied everywhere

Automatic failover

To a backup vendor, no manual intervention

Full attempt log

Every retry and every failover visible

Connects to Your Stack

Wraps whatever vendor you already call.

Any REST APIAny GraphQL APIPayment processorsID verification services

Python workers

JS workers

Go workers

Inside the Workflow

Four pieces, one workflow.

Reusable wrapper

Retry and timeout logic written once, applied to every vendor call.

Configurable backoff

Spacing between retries set once, consistent across every integration.

Automatic failover

A backup vendor takes over without the caller noticing.

Full attempt log

Every retry and every failover visible in one place.

Why It Holds Up in Production

Built for the outage that lasts ninety seconds, not the one that makes headlines.

Timeout enforced

A slow vendor cannot hold a request indefinitely.

Backoff by design

Retries do not hammer a struggling vendor.

Failover included

A backup vendor is part of the workflow, not a separate project.

Full run history

Every attempt across every vendor is logged and readable.

Frequently asked questions

Still have questions? Talk to us.

Stop hand-rolling retry logic for every vendor you call.

Wrap your payment processor, verification service, or any third-party API, and this handles retries, timeouts, and failover automatically.

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